Volunteer & Community Outreach Coordinator

Job Overview:

This is a full-time, non-exempt position reporting to the Program Director.

The Volunteer & Community Outreach Coordinator is responsible for the recruitment, training, scheduling, record keeping, and general oversight of volunteers for all NCEFT programs and special events (both individual and groups). Maintain a database of available (current and past) volunteers. In addition, this position serves as a sidewalker during some Therapy and Adaptive Riding sessions, and during other programs, such as school visits and camp. This position is also responsible for coordinating with and reaching out to a variety of community groups to facilitate onsite events, educational programs, and workshops as well as off site visits and a variety of other activities related to community activities.

Under the supervision of the Program Director, responsible for:

Recruitment, Training, and Scheduling:

• Develop and implement a volunteer recruitment plan.
• Schedule volunteers for therapy sessions, facility work, special events or special projects. 
• Work with other staff and committee members to determine and fulfill volunteer needs.
• Initiate contact and follow up with current and previous volunteers to assess availability for future assignments. 
• As directed by and in coordination with the Program Director, develop and implement a weekly volunteer schedule.
• Interview prospective new volunteers and initiate the onboarding process.
• Coordinate individual or group volunteer training with the Program Director and Barn Manager.
• Assess volunteer skills and abilities and provide pertinent information to other departments as requested.
• Initiate, maintain, and update all volunteer records.
• In conjunction with the Program Director, identify additional training/education opportunities for volunteers.
• Develop, update, and maintain volunteer training materials.
• Schedule volunteer interviews, periodic reviews or exit interviews. 
• Provide onsite support, role modeling, and leadership for safety and performance of volunteers.

Community Outreach:

• Organize, plan, and be responsible for the smooth running of community visits such as senior centers, schools, community agencies, etc.
• Reach out to community groups to form community partnerships.
• Make sure that all paperwork, supplies, and schedules are in place for visits and workshops.
• Collect feedback, (as appropriate), from community groups who engage in NCEFT visits.

Volunteer Recognition:

• In coordination with the Program Director and other departments, develop and promote volunteer recognition activities, including a yearly volunteer recognition and appreciation event.

Administrative and Record-keeping:

• Develop, monitor, update, and maintain database information on volunteers as well as file records, weekly schedules, sign-in sheets, hours worked, completed release forms, and related materials in accordance with NCEFT and state requirements. 
• Prepare and distribute timely volunteer announcements or reminders on orientation schedule, session assignments, and special events/activities. 

Organizational Responsibilities:

• Maintain cooperative relationships with staff, volunteers, and community members.
• Possess a positive attitude and ability to adjust to changing priorities and circumstances.
• Possess the ability to work independently as well as function as a supportive team member.
• Professionally represent NCEFT in a positive manner at onsite events, off-site events, and in the community at large.

Physical Requirements of the Position:

• Must be able to lift and lower 35 pounds from horse to ground or ground to chest height to assist with client safety. 
• Must possess the necessary level of fitness to perform side walking functions including being able to stand, walk, and jog intermittently on uneven surfaces for up to 5 hours in a given day.
• Must possess the agility and dexterity to rapidly move toward or away from full-sized horses to protect the safety of the client or session team members.

Qualifications:

• Four year degree from an accredited college or university strongly preferred
• Excellent written and verbal communication skills
• Ability to engage with a diverse population
• Strong interpersonal skills
• Some horse experience a plus
• Ability to speak Spanish a plus
• Proficiency in English
• Strong computer skills and technical abilities.

Pay Range:

$20-$30 per hour, commensurate with experience and qualifications.

How to Apply:

Please email resume and cover letter to NCEFT’s Program Director, Chris Swan, MSPT, HPCS, at jobs@nceft.org.

NCEFT is an equal opportunity employer.