Program Fees, Financial Assistance, Billing, and Insurance as of February 19, 2024

Note that NCEFT treats U.S. Veterans and First Responders free of charge.

Physical and Occupational Therapy Program Fees:

• Initial Evaluation: $340
• Re-Evaluation: $255
• Therapy session: $85 per 15-min CPT code (typical session of 30 minutes- equivalent to 2 CPT codes- is $170)

Adaptive Riding Program Fees:

• Initial Evaluation: $91
• 30-min Individual lesson: $91
• 30-minute Group lesson: $78.50
• 45-minute Group lesson: $118

Mental Health and Resilience Program Fees:

• Initial Evaluation: $275
• 60-min Individual Walk and Talk: $210 (Walk and Talks are 60 minutes, billed at $105 per half hour)
• Family session: $250
• 30-minute Individual decompression session: $125
• Trailblazers Resilience/Emotions Camp: $795 per participant

Cancellation Policy:

Cancellations made within 48 hours of an appointment will be subject to a charge of 20% of the service rate. No-shows or cancellations within 2 hours of scheduled appointment times will be subject to a charge of 50% of the service rate.

Financial Assistance:

NCEFT provides financial assistance in amounts of 25%, 50%, 75% or 100% of session fees. Financial assistance is determined utilizing the HUD housing and income limits for the area you reside. A copy of the first 2 pages of your federal income tax return (form 1040) is used to verify income level, place of residence, and number of family members. If you are applying for financial assistance for a dependent, the dependent must be listed on the tax return that you provide. Financial Assistance forms are included in client intake packets and awards are reviewed annually.

U.S. Veterans and First Responders only need to provide proof of service to qualify for 100% financial assistance. 

Instructions for applying for Financial Assistance:

1. Fill out the form linked below.
2. Attach a copy of the first two pages of your most recent federal income tax return.
3. Return both to: NCEFT, Attn: Administrative Manager, 880 Runnymede Rd, Woodside, CA 94062

Billing and Insurance:

NCEFT is a private-pay facility. NCEFT accepts cash (exact change), check, or credit card for payments.

We do not accept payments from insurance carriers, including Medicare or Medical, or payments through regional centers / third parties. NCEFT is also unable to process payments from FSA/HSA cards.

Clients who wish to use their insurance may submit copies of their paid invoice to their carrier for reimbursement. A questionnaire is provided in the intake packet which you can use to verify what your insurance may cover. A monthly “superbill” will be provided with the previous month’s sessions in the first week of the following month. For example, a superbill with January’s sessions will be emailed to you the first week of February. 

We ask that clients pay their invoice in-full by the 10th of each month for the previous month’s sessions. Prompt payment is greatly appreciated! NCEFT also offers automatic credit card payments for services – there is no additional fee to utilize this option. 

Below additional billing and insurance information:

Physical and Occupational Therapy:
– Evaluations are billed per hour.
– Regular sessions are billed per CPT code (15-minute codes). Typical sessions are 30 minutes long using 2 CPT codes per session.
– Session length and frequency will be determined by you and your therapist in order to meet your specific goals. 

Adaptive Riding Services (Recreational Horseback Riding and Horsemanship):
– Sessions are billed per 30 minutes
– NCEFT charges different rates for individual and group sessions.
– Groups are formed at the discretion of the Adaptive Riding Instructor.

Mental Health and Resiliency Services (Ancillary Mental Health and Resiliency Services):
– One-on-One sessions are billed by the hour.
– Workshops are billed up-front for the entire series of sessions.